Bookings are essential and boundaries apply.

Cancellations made up to 12 hours of departure receive a full refund. Cancellations 2-12 hours before departure receive a 50% refund, cancellations 2 hours or less of departure and no-shows will not be entitled to a refund. All cancellations are subject to agent fees.

Please note: If guests want to cancel or rebook within 3 hours of their departure time they must contact Methven Travel directly.

Please label luggage with name tags. Collapsed, self-propelled (propelled by the person sitting in them) wheelchairs and walker frames can be carried by we need to be notified at the time of your reservation. No electric wheelchairs or scooters can be carried.

Passengers who require somebody to lift them on and off the shuttle must arrange for this assistance at pick-up and drop-off points. Drivers are not permitted to participate in lifting passengers.

Timetables published are indicative only. Methven Travel Limited reserves the right to alter prices and timetables and to arrange alternative transport and routes without notice.